Privacy Policy

1. Who we are

“Orlo”, “we”, “us” or “our” means Woodpecker Technologies Pvt. Ltd., the company behind the Orlo product ecosystem. Orlo builds practical software through two principal verticals: Business Apps and Orlo Quant Labs.

For privacy questions, contact us at contact@orloapps.com.

2. Information we collect

Depending on how you interact with Orlo, we may collect:

• Contact details such as your name, email address, phone number, company and role when you contact us or request information.
• Account and service information needed to provide an Orlo product, including login details, preferences, workspace information and support history.
• Usage and device information such as pages visited, browser type, approximate location, device identifiers, diagnostics and interaction events.
• Information you choose to send to us through forms, email, surveys, demos or customer-support conversations.

Please do not submit passwords, payment-card details, confidential trading credentials or other sensitive information through the public website forms.

3. How we use information

We use information to provide, maintain and improve Orlo products; respond to enquiries; set up demos and accounts; provide support; personalize product experiences; monitor reliability and security; understand product usage; send service communications; and comply with legal obligations.

We may also use aggregated or de-identified information for product research, reporting and improvement. This information is designed not to identify you.

4. Business Apps and Quant Systems

Business Apps may process information entered by a customer to manage their own business workflows. The customer remains responsible for ensuring that it has the necessary rights, notices and permissions for information it uploads.

Orlo Quant Labs may provide trading technology, research, education or analytical features. Unless expressly agreed in writing, Orlo does not act as a broker, portfolio manager, investment adviser or custodian of funds. Do not send brokerage passwords, one-time passwords or funds to Orlo through this website.

5. Sharing and service providers

We may share information with employees, affiliates, hosting providers, analytics providers, communication tools, professional advisers and other vendors who help us operate Orlo. They may use information only to provide services to us and must handle it with appropriate confidentiality and security.

We may disclose information when required by law, to protect the rights and safety of Orlo or others, to investigate misuse, or as part of a merger, acquisition, financing or transfer of business assets.

We do not sell personal information as a business model.

6. Cookies and analytics

Orlo may use essential cookies and similar technologies to keep the website secure, remember preferences and understand website performance. Where required, we will request consent before using non-essential cookies. You can control cookies through your browser settings, although disabling them may affect site functionality.

7. Security and retention

We use reasonable technical and organizational safeguards appropriate to the nature of the information we handle. No online service can guarantee absolute security.

We retain information only for as long as reasonably necessary for the purposes described here, to provide services, resolve disputes, maintain business records, comply with legal requirements and enforce agreements. Retention periods vary by context.

8. Your choices and rights

Subject to applicable law, you may ask us to access, correct or delete personal information, withdraw consent where processing is based on consent, or raise a concern about how we handle your information. You may also opt out of marketing messages by using the unsubscribe option or contacting us.

We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

9. Children and third-party links

Orlo’s website and products are intended for businesses, professionals and adult users. We do not knowingly collect personal information from children through the public website. Our website may link to third-party websites or services; their privacy practices are governed by their own policies.

10. Changes and contact

We may update this Privacy Policy as Orlo’s products, practices or legal requirements change. We will post the updated version on this page and revise the effective date.

Questions or requests: contact@orloapps.com.